Frequently asked questions

Learn how to connect your Pornhub device here.

You can register a device by going to this link.

Contact support for clarification.

This depends on the area the product is being shipping from but our products are shipped discreetly and securely.

Once payment is received, all orders will be processed immediately. It usually takes 3-5 working days to receive your order.

Absolutely! Our products are packaged in unmarked, discreet boxes to protect our customers’ privacy.

Please note that international orders outside the European Union and the United States may be subject to certain import customs, duties, and taxes imposed by your country upon delivery. These charges are NOT included in the prices and shipping costs listed on pornhubtoys.com. Custom fees could be incurred for orders in Canada and Australia and these our beyond our control.

Go to www.pornhubtoys.com. Enter your details in the boxes provided. Select ‘GO’ to make your account. The next page is your account, where you will find your devices, downloads, and personal details.

Shipping costs $10 for standard ground shipping. Orders over $50 qualify for free shipping.

Tax is already included in the purchase price.